The device came packaged very well and was a breeze to set up. The software on the other hand leaves a lot to be desired, it’s constantly locking up and is not very intuitive.
They could have at least included a manual for the software so you have a reference.
You can find it online as well as other complaints about the software.
The software is EzCad2 nicknamed EzCrash by most users.
It’s not very reassuring that it crashes often and you wonder if it will with an expensive part being etched, and to my knowledge their is no other software available.